Conrad Sangma, inaugurates 400 seater state-of-the-art International BPO facility at Shillong Technology Park

Conrad Sangma, inaugurates 400 seater state-of-the-art International BPO facility at Shillong Technology Park

Shillong, Dec 3: Chief Minister Conrad Sangma, on Saturday inaugurated the, 400 seater state-of-the-art International Business Process Outsourcing (BPO) facility at Shillong Technology Park. The BPO is spread over an area of 25,000 sq.ft..

Over the next two years, the company aims to make significant investments and create over 2500 direct and indirect job opportunities for local youth across Meghalaya.

The company’s international facilities will also offer team members the chance to pursue careers globally.

It aims to put Meghalaya on the global IT/ITeS map, given the company’s impeccable track record of building global hubs in the IT and ITeS sectors and also providing local youth the opportunity to work with globally renowned Fortune 500 companies, using new-age technology in the customer interaction space.

[24]7.ai has been operational in Shillong for over a year with a current headcount of 300 employees.

The new 400-seater, state-of-the-art facility at the Shillong Tech Park with a vibrant interior design pays tribute to the people and culture of Meghalaya.

Training rooms, breakout areas, a medical center and a cafeteria are part of the facility, which is designed to create an environment that is stimulating and inclusive for all.

The company aims to be an employer of choice and a great place to work by providing an environment that creates happy employees who love to come to work every day, believe in execution excellence and work to develop their skills to grow their careers.

Addressing the media, the Chief Minister said “We are extremely proud that [24]7.ai has expanded its operations in Meghalaya by setting up a 400 seater world-class facility at the Shillong Technology Park. This is the first such international BPO in the state. Providing employment opportunities to the youth of Meghalaya is the need of the hour, and companies like [24]7.ai play a pivotal role in building Meghalaya as a global IT/ ITeS hub. I am delighted to deepen this relationship and extend our full support to [24]7.ai.”

Animesh Jain, Chief Delivery Officer – India & Americas, [24]7.ai said, “We are delighted to unveil our new facility at the Shillong Technology Park. We began operations 22 years ago and Shillong is amongst the latest of our 16 global centers.”

Jain said that as part of its long-term vision, the company intends to invest significantly in the state and expand operations to provide direct and indirect employment opportunities to the local youth.

“We are committed to being an employer of choice in the state of Meghalaya and aim to provide the local community with an opportunity to build their careers with us. I look forward to enhancing our relationship with the State of Meghalaya and supporting its economic development,” he said.

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